Service Center Solutions

Leading Edge Systems Specifically Tailored for Metals Service Centers

Traditional canned ERP systems are not robust enough the meet the specific needs of metal service centers. OpenTrac™ provides applications designed for these requirements in mind and can be customized to meet each company's needs. These solutions provide buy/sell functions including attribute search capability and quote creation for on-the-fly orders. Our new service center design allows inventory to be tracked by attribute for minimal tracking, or more in-depth by material or coil ID.

OpenTrac™ is designed to work with all aspects of a service center’s business from material tracking, to outside processing, warehousing and accounting administration. Wireless scanning devices and bar coding technology expedite receiving, production, and shipping activities. This real time information ensures inventory accuracy and facilitates improved asset turnover.

OpenTrac™ provides specific functionality including:

• Attribute and/or Part Based Look-Ups
• Shop Floor Manufacturing
• Job Orders
• Machine Utilization
• Order Planning and Scheduling
• Customer Quote
• QA Module
• e-Communications
• Bar Code Tagging and Scanning
• Electronic Document Creation
• Advanced Ad-Hoc Report Writing
• Multi-Facility Capable

OpenTrac™ uses Software as a Service (SaaS) delivery which is hosted at our data center, with 24x7x365 monitoring and support. With OpenTrac™, there is no need to purchase expensive servers and networking equipment, no need to hire programmers, engineers or analysts. The entire infrastructure is handled by us. Our turnkey approach helps customers succeed by lowering operational costs, increasing productivity, and maximizes ROI.